At Pandabear, we believe in conscious living—not just in the products we offer, but in how we interact with our customers. Below you’ll find our Terms & Conditions and Privacy Policy—crafted with clarity, care, and your trust in mind.

Terms & Conditions – Pandabear

1. Introduction

Welcome to Pandabear.pk. By using our website or shopping with us, you agree to be legally bound by these Terms & Conditions.

2. Who We Are

Pandabear is a global lifestyle and self-care brand based in Pakistan, Germany, and the USA, offering meaningful products for gentle, conscious living.

3. Products & Orders
  • All products are subject to availability.
  • Orders may be refused or canceled at our discretion.
  • Pricing & availability may vary by region.
4. Payment & Currencies

We accept:

  • PKR, USD, and EUR
  • Credit/Debit Cards, Bank Transfer, PayPal, Cash on Delivery (Pakistan only)
5. Shipping & Delivery
  • We ship globally (North America, Europe, Middle East, Pakistan).
  • Orders processed in 24–48 hours (business days)
  • Delivery Timeframes:
    • Pakistan: 2–4 business days
    • International: 7–14 business days
  • Customs duties for international orders are the buyer’s responsibility.
6. Returns & Exchanges
    • Exchanges allowed within 7 days (unused, original packaging)
    • Returns accepted only for damaged or incorrect items
    • Sale items are not eligible for return/exchange
    • Return shipping is the customer’s responsibility unless our error
7. Intellectual Property

All content (logos, designs, text, visuals) is owned by Pandabear. Reproduction is prohibited without written permission.

8. Limitation of Liability

Pandabear is not responsible for direct or indirect losses caused by website or product usage.

9. Governing Law

These terms are governed by laws applicable in Pakistan, Germany, or the USA, based on service region.

10. Contact Us

📧 softpaws@pandabearinc.com
🌐 www.pandabearinc.com
📞 WhatsApp: +92 304-2418608

Privacy Policy – Pandabear

1. Introduction

We respect your privacy. This policy explains how we handle your data, no matter where you’re located.

2. What We Collect
  • Name, email, phone
  • Shipping/Billing address
  • Country, currency
  • Payment info
  • Browsing/device data (via cookies)
3. How We Use Your Data
  • Fulfill orders
  • Provide updates & support
  • Personalize by region/currency
  • Improve website experience
  • Send offers (with consent)
4. Global Data Handling

Your data may be processed in Pakistan, Germany, or the USA depending on your location.
We comply with GDPR (EU) and PDPB (Pakistan).

5. Cookies

Cookies help us:

  • Enable shopping cart and checkout
  • Analyze site traffic
  • Improve design and content
  • Disabling cookies may affect functionality.
6. Third-Party Sharing

We never sell your data.
We share only with:

  • Courier services (DHL, PostEx)
  • Payment gateways (Stripe, PayPal)
  • Legal authorities (if required)
7. Data Security

We use secure servers and encryption. No system is 100% immune, and use is at your own risk.

8. Your Rights

You can:

  • Request, edit, or delete your data
  • Withdraw consent
  • Opt out of marketing
    Email: softpaws@pandabearinc.com
9. Children’s Privacy

Our site is not intended for children under 13. We do not knowingly collect data from minors.

10. Policy Updates

We may update this policy. All changes will appear here.

11. Contact Us

📧 softpaws@pandabearinc.com
🌍 Operating in: Pakistan | Germany | USA
🌐 www.pandabearinc.com